Recent Why SERVPRO Posts

SERVPRO of Atascadero believes in giving our customers the best service and professionalism.

4/28/2020 (Permalink)

green van in the background with female and male figures in front of it SERVPRO of Atascadero is always here to help. 805-541-1271.

Ongoing training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   

SERVPRO of Atascadero also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is exceptional in the Central Coast.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Documentation requirements for every detail of a job – from start to finish.
  • We serve insurance adjusters and their clients.

Reasons why families in our community trust SERVPRO.

4/28/2020 (Permalink)

green van in the background with a man speaking to a lady beside the van with circle icons in the lower part of the image SERVPRO of Atascadero

The Central Coast can bring many different weather conditions producing fire, flooding, and mold on top of unexpected incidents that can take place. When these events happen to your home, the anxiety and stress about the damaged conditions can last much longer. Our trustworthy and highly trained SERVPRO technicians use their training help make your recovery from tragedies, stress free and organized. We understand that safety and communication with your family is key, and it is maintained throughout the entirety of the restoration and recovery process.

Our business staffing model is extremely strict and selective through the background evaluation and training process. We always look at every situation as if we personally are going through the disaster. Our goal is to make sure all customers have a seamless, stress-free experience when disaster strikes.

Let our team of professional’s help eliminate concerns when it comes to navigating your insurance claims with agents and adjusters. SERVPRO’s experts can guide your family in the right direction with both the work we complete and the outside professionals that we network with such as, framers, plumbers and electricians. 

How can SERVPRO help you with Insurance and Emergencies?

4/28/2020 (Permalink)

man leaning forward leaning his head onto his hand Homeowners under stress

Disasters happen when you least expect it and when it does happen chances are you already have so much going on. There’s a good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs going.

On top of it all, now you need to contact your insurance and see if these damages will be covered or not. 

When a homeowner or property owner experience a disaster please call SERVPRO of Atascadero, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form.

  • Parties that are insured have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

Redefining mold, fire, and water restoration at SERVPRO of Atascadero

4/28/2020 (Permalink)

white background with a green box check marked Customer Satisfaction

Our SERVPRO technicians are professionally trained and certified in Fire and Water RestorationCarpet and Upholstery CleaningMold Removal, BiohazardTrauma and Crime Scene Clean Up.  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA, and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you first contact SERVPRO of Atascadero your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 805-541-1271 and use us as your vendor of choice.  From the first notice of loss, the cause of the claim, to response times and ongoing job status details.

Trust SERVPRO of Atascadero to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly.  We are available 24 hours a day, 365 days a year to provide answers and peace of mind. 

It is very important to Mitigate the damages done by a fire.

4/28/2020 (Permalink)

house up in flames SERVPRO of Atascadero can help restore you property.

When you experience a fire in your property, it can devastate members of the home and be emotionally distressing. The most important step when there is a fire is to ensure all members of the home are safe.The stresses of accounting for the valuables and keepsakes that are irreplaceable come to mind. The last thing one thinks about is what steps are next. 

Once everyone is outside the home and the fire is extinguished, contact us. Our staff is available 24/7. We will arrive on the scene quickly to assess damages and get to work right away. We even work with your insurance, saving you steps. Right now is a time for you to worry about other things. 

Putting off mitigation and restoration can be a very bad idea. The longer soot residues remain in the home and on materials within the home the harder it will be to remove. Not only can the soot be hard to remove, but it can also carry further through the house and the leftover smoke is not healthy for you or your family. 

If you experience a fire catastrophe, contact our team. Call 805-541-1271. 

Choosing SERVPRO of Atascadero is the right choice to make

4/28/2020 (Permalink)

Green background with SERVPRO logo SERVPRO "Like it never even happened."

There are so many different companies that provide cleaning, mitigation, and restoration services on a professional level. An unexpected water or fire disaster takes place and it is unclear who to call in your dire need of help. It is hard to decide which company will help you, what company can take on the task of completing the task from inspection to completion?  

  1. Now SERVPRO has over 1700 franchises nationwide. If the job is too big for one franchise, multiple franchises will come together quickly to address the emergency. Not many companies have this option.  
  2. SERVPRO of Atascadero is locally owned by Joe and Karen Powers. This location was opened over 30 years ago and operates with over 20 employees and has a wide range of vehicle types and equipment types to work in the field effectively. 
  3. We will work directly with your insurance company to ensure the work completed is covered. If it is not covered by your insurance company, we will let you know pricing and what to expect next.
  4. Our technicians are highly professional and trained. They will work quickly and efficiently. 
  5. Let SERVPRO of Atascadero's testimonials speak for themselves. 

Gives SERVPRO of Atascadero a call at 805-541-1271.